FAQ

We start with brief separation periods, allowing children to develop trust that their caregiver will return. This fosters trust and mutual understanding. As short separations become routine, we gradually extend the duration. Often, a familiar item from home, like a blanket or toy, provides comfort. It’s common for children to cry initially when starting at daycare centers. Remember, it’s a natural, healthy response to the love you’ve given them.

Absolutely, we will cater to your baby’s care based on your routines, traditions, and preferences, as consistency between home and daycare is vital. Discuss your requirements with your child’s teacher or center manager, and we’ll ensure both your and your baby’s needs are addressed.

What is the procedure for snacks and lunch? We offer three daily meals – morning tea, lunch, and afternoon tea. If your child requires breakfast in the classroom, please bring it from home, and we will provide cow’s milk. Alternative milk options, such as soy milk, should be provided by parents. For children whose parents pick them up late, we provide a light snack at 5 pm. Children are encouraged to eat with their peers, so snacks from home will be placed in their bags and can be enjoyed on their way home.

Our first aid-certified teachers will attend to any illness or injury. We’ll notify you with a courtesy call if your child falls ill. Per our medication policy, if your child’s body temperature exceeds 38.5 degrees Celsius or if they exhibit symptoms of infectious diseases like vomiting or diarrhea, we advise you to consult a doctor or allow them to rest at home. Additionally, we’ll contact you if your child sustains an injury above the shoulder. For further details, please refer to our Health and Safety Policy, or feel free to inquire with the center manager.